Dolphin and Whale Watching in Gran Canaria

Change time or date of excursion excursion

There is no problem to change the time or date of the excursion as long as there are places available and it is done well in advance.

To do so, please call during office hours on 928 562229 or send an e-mail.

Cancel a reservation 

To cancel a reservation, the same procedure must be followed and, provided that it is duly justified, the amount paid will be refunded. 

Can the company cancel an excursion?

If weather conditions make sailing inadvisable, for obvious safety reasons, sailing will be cancelled.
A tour may also be cancelled for other reasons of force majeure beyond our control.

The company will always endeavour to inform passengers of the cancellation as soon as possible.

In these cases, the booking can be changed to another day or cancelled free of charge.