Change time or date of excursion 

There is no problem in changing the time or date of the excursion as long as there are free places and it is done with sufficient advance.

In order to do so, please call + 34 928 562229 or send an e-mail.

Cancel a reservation

In order to cancel a reservation, the same procedure must be followed. If duly justified, the amount paid will be reimbursed.

Can the company cancel an excursion?

If the weather conditions do not recommend navigation, for obvious reasons of safety will be canceled.
Likewise, an excursion could be cancelled for other reasons beyond our control.

The company will always try to inform passengers of the cancellation as soon as possible.

In these cases it will be possible to change the reservation for another day or to cancel without any expense the reservation for this excursion. In this last case we will proceed automatically to the refund of the amount paid.